WHAT WE OFFER

People development strategies that work.

Mind-the-Gap can assist companies and emerging businesses in planning, implementing and analysing effective training, assessment and people development strategies that work.

We pride ourselves in the training delivery and aim to make the skills development process work to not only achieve the NSDS targets, but empower every learner, employer and workplace that initiates and forms part of a skills development initiative (be it training, learnership implementation, quality assurance or coaching).

We “mind the skills gap” with holistic, practical and targeted services and solutions catered to your needs.....

Services offered

Training & Assessment of various full and part qualifications/skills programmes in the following areas of expertise:

  • Contact Centre
  • Business Administration
  • Project Management
  • Generic Management
  • New Venture Creation
  • Human Resources
  • Paralegal Practice
All programmes are:
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    run as interactive, blended workshops that are fully supported by interactive learning resources

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    skills‐based, therefore, the learning and assessment methods are relevant in terms of being practical in their presentation and assessment.

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    customisable to workplace and industry needs.

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    able to be run online as part of a blended learning solution (for both training and assessment).

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    implemented nationally with local MTG representation in Gauteng, Western Cape and Kwa-zulu Natal.

Learning Curriculum Material Development for Vocational Training

Mind‐the‐Gap also holds extensive experience in building vocational learning programmes and curricula for identified jobs within a workplace. This process also culminates into development of learning towards the curricula and job outcomes.

We are also able to develop and customise training material for accredited training solutions.

Solutions offered

Customer Experience (CX) and Communication Strategies

Training may highlight a need in areas of an organisation where strategic direction and vision is required – particularly to internal communication structures or with their customer service base/customer experience. Mind‐the‐Gap can assist organisations to develop or improve these areas by providing strategic and operational direction and solutions that work.

HR & Compliance Consulting

With our expertise and experience in the human resources sector, Mind‐the‐Gap assists organisations in complying with the Skills Development legislation as well as the implementation thereof (workplace skills plan submissions, annual training reports, employment equity etc.).

We are also able to guide and consult on BBBEE compliance and implementation as well as assist companies in becoming learning organisations and get accredited.

Recruitment

Mind-the-Gap is able to recruit and place candidates for employment within a corporate sector.  We are also able to source and place previously unemployed learners for learnership opportunities.

Coaching & Mentorship

A mentorship programme is a process that establishes and enables an ongoing mentorship culture in an organisation which supports the integration of personal growth, team development, organisational objectives and organisational learning. This has a direct result on facilitating and empowering organisations and employees to successfully engage, manage and respond to change. Mind‐the‐Gap Mentorship provides practical mentorship solutions for organisations that are committed to developing and engaging with their greatest assets (people).

Coaching interventions can also be as effective if managed and implemented with a change management process. Mind‐the‐Gap Mentorship offers coaching solutions that will enable and empower individuals, groups, teams and organisation to achieve strategic organisational or personal goals.